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Child Maintenance Service legislative framework and reform

Lifecycle: Implementation Department for Communities (Northern Ireland) · Department for Work and Pensions · Independent Case Examiner · Public Accounts Committee Last regenerated 3 weeks, 4 days ago

Summary

What this is

The statutory framework and operational regime under which the Child Maintenance Service (CMS) calculates, collects, transfers and enforces maintenance for separated families across Great Britain, with a parallel devolved scheme in Northern Ireland operated by the Department for Communities. The framework rests on the Child Support Act 1991 as amended by the Child Maintenance and Other Payments Act 2008, the Welfare Reform Act 2012, and the 2023 reform Acts on enforcement and domestic-abuse routing.

Why it matters

CMS administers child maintenance for millions of children of separated parents, and its design choices (fees, Direct Pay vs Collect & Pay, enforcement powers, abuse routing, IT systems) directly affect child poverty outcomes, economic-abuse risk and trust in the welfare system. The Government's June 2025 reform package proposes abolishing Direct Pay and moving to a single collection and transfer service — a structural change now under intense parliamentary scrutiny.

Current status

Post-implementation review and reform: the consultation on a single maintenance collection and transfer service closed in early 2025 and the Government published its response and impact assessment in June 2025, while the Lords Public Services Committee (October 2025) and the Commons Work and Pensions Committee (ongoing 2025–26 inquiry) are scrutinising the proposed abolition of Direct Pay and reform of Collect & Pay fees. Commencement of the 2023 enforcement and domestic-abuse Acts remains outstanding in part.

What changed recently

  • 20 May 2026 — Work and Pensions Committee published written evidence on CMS IT systems (1991–2025), opening the IT-modernisation strand of its CMS inquiry.
  • 22 Apr 2026 — Independent Case Examiner service-standards publication updated with 2025–26 data to 31 March, providing the latest complaints-handling performance baseline.
  • 18 Mar 2026 — PQ 120491 to DWP asking for the planned commencement date of the Child Support (Enforcement) Act 2023 — the administrative liability order regime remains uncommenced more than two years after Royal Assent.
  • 9 Jan 2026 — Government Response on CMS reform published to the Work and Pensions Committee, directly responding to scrutiny of the Direct Pay abolition proposal.
  • 14 Oct 2025 — House of Lords Public Services Committee published 'Reforming the Child Maintenance Service', rejecting the Government's case for removing Direct Pay and warning of transfer risks to receiving parents.

Key documents

Framework

  • Welfare Reform Act 2012

    Primary legislation under which subsequent commencement orders (most recently SI 2025/1148) phase legacy benefits into Universal Credit, the cash-transfer environment surrounding CMS.

Statutory basis

  • Child Support (Enforcement) Act 2023

    Enables the Secretary of State to make administrative liability orders for unpaid child maintenance without first applying to a magistrates' court. Sections 2, 3 and 4(1)–(4) remained uncommenced as of March 2025 PQ HL5768.

  • Child Support Collection (Domestic Abuse) Act 2023

    Amends Child Support Act 1991 ss.4 and 7 (and the NI 1991 Order) to allow CMS to place a case on Collect & Pay where prescribed evidence of relevant domestic abuse is provided by either parent. Sections 1, 2 and 4 not in force at Royal Assent; commencement by SI.

Operationalising

Scrutiny

Evidence

Review

Consultations

Stakeholders

Sponsoring department 2

  • Department for Work and Pensions → src
    Sponsoring department for CMS in Great Britain; issued the June 2025 reform consultation outcome and HLWS734.
  • Department for Communities (Northern Ireland) → src
    Operates the Northern Ireland child maintenance scheme under the Child Support (NI) Order 1991 and the 2012 NI calculation regulations; subject to NI ICE oversight.

Sponsoring minister 1

  • Stephen Timms → src
    Minister of State, DWP — signed the Welfare Reform Act 2012 (Commencement No. 35) (Abolition of Benefits) Order 2025 on 29 October 2025, the foundational SI completing legacy-benefit abolition.

Lead committee 3

  • Work and Pensions Committee (Commons) → src
    Opened the 2025–26 CMS inquiry scrutinising abolition of Direct Pay and Collect & Pay fee reform; previously published HC 272 (2022–23) on children in poverty and CMS, which drove the 2023 enforcement and abuse Acts.
  • House of Lords Public Services Committee → src
    Published 'Reforming the Child Maintenance Service' (October 2025), rejecting the Government's case for removing Direct Pay and warning of transfer risk.
  • Public Accounts Committee → src
    Published HC 255 (2022–23) examining whether the 2012 CMS scheme delivered against the case-closure assumptions used to justify replacing the 1993 and 2003 CSA schemes.

Regulator / delivery programme 2

  • Independent Case Examiner → src
    Independent complaints reviewer for DWP and DfC (NI), including CMS cases; publishes annual reports and quarterly service-standards data that form the post-implementation review's complaints baseline.
  • National Audit Office → src
    Published the March 2022 value-for-money report on child maintenance; the independent baseline for the W&P and PAC scrutiny that followed.

Witnesses & evidence-givers 1

  • Gingerbread → src
    Single-parent charity whose 'Fix the CMS' report (25 November 2024) is cited in parliamentary scrutiny as the evidence baseline for receiving-parent concerns about enforcement and economic abuse.

Political commitments

  • commitment Ministerial statement Labour · 2025 · Written Ministerial Statement – Child Maintenance (HLWS734, June 2025)

    Plan for Change — CMS reform to ensure more children get the money they deserve

    The Government is delivering on its Plan for Change and reforming the CMS to help ensure more children get the money they deserve

    Why linked: HLWS734 (24 June 2025) is the Government's most explicit statement of the reform direction underpinning the consultation outcome and the proposed single collection and transfer service.

Open questions & gaps

Pending in the lifecycle

  • Commencement of sections 2, 3 and 4(1)–(4) of the Child Support (Enforcement) Act 2023 — uncommenced as of March 2026.
  • Final policy decision on whether to abolish Direct Pay and move to a single collection and transfer service following the consultation outcome and Lords PSC pushback.
  • Implementation timetable for CMS IT systems modernisation in light of the W&P Committee's written-evidence call on IT systems 1991–2025.

Beyond the corpus

  • MISSING A consolidated Government response to the Lords Public Services Committee's October 2025 report — Conventionally expected within two months of a Lords select committee report; not visible in the events list as of May 2026.
  • MISSING Commencement SI for the Child Support (Enforcement) Act 2023 — Royal Assent September 2023; over two years on, no commencement order has been laid for the administrative liability order regime.

Confidence gaps

  • Whether the 4% Collect & Pay receiving-parent fee will be removed in any final reform package — extensively probed in PQs but not committed to in HLWS734.
  • Operational interaction between the abuse-routing regime under the 2023 Act and the proposed single collection-and-transfer service.