Written Evidence: CMS IT Systems 1991–2025 – Child Maintenance Inquiry

Detailed written evidence submitted to a UK parliamentary committee providing a comprehensive analysis of the IT systems used across all statutory child maintenance schemes from 1991 to 2025, including the CMS2012 platform architecture (Oracle Siebel CRM, TCS BaNCS, Oracle SOA/ESB), case management processes, governance failures, and data-quality issues.