Independent Case Examiner service standards
Why linked: Filled the "Service performance metrics and response-time standards" gap via web research
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Child Maintenance Service - legislative framework and reform
Why linked: Filled the "Service performance metrics and response-time standards" gap via web research
This publication lists the Independent Case Examiner service standards and shows how it has performed.
Why linked: CMS guidance on payment calculation - statutory/quasi-statutory procedural guidance in scope
This leaflet explains how the Child Maintenance Service works out how much child maintenance a paying parent must pay.
Why linked: CMS guidance on payment arrangements and enforcement - statutory/quasi-statutory procedural guidance on Collect & Pay and enforcement
This guidance explains how to pay child maintenance using Collect & Pay arrangements and what happens if you do not make a payment.
Why linked: Filled the "DWP operational guidance and service standards for CMS" gap via web research
Guidance for DWP decision makers on child maintenance.
Why linked: Welfare Reform Act 2012 Commencement Order - statutory implementation of named parent Act
This Order is a further stage in the replacement of six benefits with universal credit (“UC”).
Why linked: Welfare Reform Act 2012 Commencement Order - statutory implementation of named parent Act
This Order is a further stage in the replacement of six benefits with universal credit (“UC”).
Why linked: CMS operational guidance on payment receipt - service standards and framework
This guidance explains how you will receive child maintenance if you have a Collect & Pay arrangement with the Child Maintenance Service.
Why linked: NI Independent Case Examiner complaints report on CMS - regulatory standards and procedural safeguards
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland (NI) for 2024 to 2025.
Why linked: Impact assessment of single maintenance collection and transfer service on child poverty — policy reform and CMS operational change
Impact assessment of single maintenance collection and transfer service on child poverty — policy reform and CMS operational change
In response to: Introduction of single maintenance collection and transfer service in the Child Maintenan…
Why linked: Consultation outcome on proposed CMS reforms relating to collection and transfer of payments — directly within scope of legislative framework and operational reform
This consultation seeks the views on proposed reforms relating to service types within the Child Maintenance Service.
Why linked: DWP ICE annual report on CMS complaints falls within case examination and administrative procedure scope
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2023 to 31 March 2024
Why linked: Independent Case Examiner annual report 2023-24 — directly comparable to the 2024-25 ICE report and useful as a year-on-year complaints baseline for the NI CMS.
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland (NI) for 2023 to 2024.
Why linked: DWP ICE annual report 2022-23 covers CMS complaints procedure and case examination
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2022 to 31 March 2023
Why linked: DfC (NI) ICE annual report 2022-23 explicitly covers Child Maintenance Service complaints and reviews
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2022 to 2023.
Why linked: Primary legislation directly reforming CMS enforcement powers — a core element of the legislative framework.
The Act enables the Secretary of State to make administrative liability orders, removing the need for the CMS to apply to court to enforce unpaid child maintenance.
Why linked: Primary legislation amending the CMS's statutory framework specifically for domestic abuse cases — a direct legislative reform event.
The Act amends the Child Support Act 1991 to allow the CMS to place a case onto Collect and Pay where there is evidence of relevant domestic abuse.
Why linked: Government response to the independent review of the CMS response to domestic abuse — the ministerial basis for the Child Support Collection (Domestic Abuse) Act 2023.
A response by the government to the independent review of the Child Maintenance Service (CMS) response to domestic abuse.
Why linked: DWP ICE annual report 2021-22 documents CMS complaints procedures and case examination framework
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2021 to 31 March 2022
Why linked: DfC (NI) ICE annual report 2021-22 explicitly addresses Child Maintenance Service complaints and reviews
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2021 to 2022.
Why linked: Welfare Reform Act 2012 commencement order relates to broader statutory framework governing CMS powers
This Order is a further stage in the replacement of six existing benefits by universal credit.
Why linked: Child Support Maintenance Calculation (Amendment) Regulations (NI) 2021 - direct statutory instrument amending child support calculation framework
These Regulations amend the Child Support Maintenance Calculation Regulations (Northern Ireland) 2012 (S.R. 2012 No. 427) by inserting regulations 75(2) to (4). Regulation 75(1) (as renumbered by these Regulations) sets out the condition for a person who has reached the …
Why linked: Filled the "Impact assessments and cost-benefit analyses of legislative changes" gap via web research
A self-certified Impact Assessment accompanying SI 2018/1279, assessing the costs and benefits of extending CMS deduction order powers to jointly held bank accounts, including 10-year cost estimates to business and analysis of enforcement options.
Why linked: WRA 2012 regulations overview document contextualizes legislative instruments governing CMS
A list of regulations and statutory instruments relating to the Welfare Reform Act 2012.
Why linked: Filled the "Impact assessments and cost-benefit analyses of legislative changes" gap via web research
The Regulatory Policy Committee's evaluation of the DWP impact assessment for the Child Maintenance reforms covering CSA case closure, introduction of CMS fees, and support for family-based arrangements — a formal cost-benefit analysis scrutiny document for the core CMS legislative …
Why linked: Filled the "DWP operational guidance and service standards for CMS" gap via web research
A gov.uk collection bringing together the official CMS service leaflets for the 2012 child maintenance scheme, covering how the service operates, how payments are calculated, and what clients can expect — effectively the published service standards for CMS users.
Why linked: Welfare Reform Act 2012 Equality Impact Assessment on child maintenance clauses; statutory impact assessment on legislative framework
Why linked: Welfare Reform Act 2012 HL Bill 75 — Lords version of primary legislation, essential for legislative development
Why linked: Welfare Reform Act 2012 Bill 197 — revised Commons bill version during passage, core legislative source
Why linked: Welfare Reform Act 2012 Bill as introduced — primary legislation in scope defining CMS legislative framework
Why linked: Welfare Reform Act 2012 Impact Assessment: Data sharing — likely contains CMS-relevant impact analysis on information-sharing arrangements
Why linked: Welfare Reform Act 2012 impact assessment cover note — departmental impact assessment on legislative changes to child maintenance