Public Service Pensions McCloud Remedy

29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what key performance indicators and service standards apply to Capita’s administration of the Civil Service Pension Scheme; how frequently performance is re

To ask the Minister for the Cabinet Office, what key performance indicators and service standards apply to Capita’s administration of the Civil Service Pension Scheme; how frequently performance is reviewed by the Department; and whether the Department wi

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, if he will set out if a Civil Service Pension Scheme recipient is liable for the repayment of overpayments, including where the the recipient has queried th

To ask the Minister for the Cabinet Office, if he will set out if a Civil Service Pension Scheme recipient is liable for the repayment of overpayments, including where the the recipient has queried the payment with the scheme administrator, …

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what assessment he has made of the adequacy of Capita's compliance with their contract to administer the Civil Service Pension Scheme.

To ask the Minister for the Cabinet Office, what assessment he has made of the adequacy of Capita's compliance with their contract to administer the Civil Service Pension Scheme.

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, if he will make an assessment of the potential merits of insourcing the Civil Service Pension Scheme administration.

To ask the Minister for the Cabinet Office, if he will make an assessment of the potential merits of insourcing the Civil Service Pension Scheme administration.

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, if he will provide an update on the status of the Royal Mail Statutory Scheme Pension deficit.

To ask the Minister for the Cabinet Office, if he will provide an update on the status of the Royal Mail Statutory Scheme Pension deficit.

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what assessment he has made of the transparency and accountability mechanisms in place for monitoring Capita’s administration of the Civil Service Pension S

To ask the Minister for the Cabinet Office, what assessment he has made of the transparency and accountability mechanisms in place for monitoring Capita’s administration of the Civil Service Pension Scheme.

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, with reference to the Cabinet Office press release entitled Ministers rip up consultation culture published of 26 March 2026, if he will publish the new acc

To ask the Minister for the Cabinet Office, with reference to the Cabinet Office press release entitled Ministers rip up consultation culture published of 26 March 2026, if he will publish the new accountability framework for Permanent Secretaries.

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, with reference to the Cabinet Secretary's objectives 2026-27 published on 7 April 2026, what steps the Cabinet Secretary plans to take to deliver her 2026-2

To ask the Minister for the Cabinet Office, with reference to the Cabinet Secretary's objectives 2026-27 published on 7 April 2026, what steps the Cabinet Secretary plans to take to deliver her 2026-27 objective that the civil service retains the …

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29 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, with reference to the Cabinet Secretary's objectives 2026-27 published on 7 April 2026, what steps the Cabinet Secretary plans to take to deliver her 2026-2

To ask the Minister for the Cabinet Office, with reference to the Cabinet Secretary's objectives 2026-27 published on 7 April 2026, what steps the Cabinet Secretary plans to take to deliver her 2026-27 objective of protecting the interests of former …

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many newly retired members of the civil service pension scheme did not receive payments a) one week, b) two weeks, 3) one month, 4) two months, 5) three

To ask the Minister for the Cabinet Office, how many newly retired members of the civil service pension scheme did not receive payments a) one week, b) two weeks, 3) one month, 4) two months, 5) three months and 6) …

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many members of the civil service pension scheme had not received quotes as to their expected pension income a) 12 months before retirement, b) six mont

To ask the Minister for the Cabinet Office, how many members of the civil service pension scheme had not received quotes as to their expected pension income a) 12 months before retirement, b) six months before retirement, c) 3 months …

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what estimate his Department has made of the number of Civil Service Pension Scheme members experiencing hardship due to delayed payments since Capita took

To ask the Minister for the Cabinet Office, what estimate his Department has made of the number of Civil Service Pension Scheme members experiencing hardship due to delayed payments since Capita took over administration; what steps his Department is takin

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, whether the provisions of the model Permanent Secretary contract applies to Permanent Secretaries who were in post before the introduction of the fixed term

To ask the Minister for the Cabinet Office, whether the provisions of the model Permanent Secretary contract applies to Permanent Secretaries who were in post before the introduction of the fixed term contract.

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many Civil Service Pension scheme claims and member inquiries are outstanding for which the latest data is available; what steps he is taking to ensure

To ask the Minister for the Cabinet Office, how many Civil Service Pension scheme claims and member inquiries are outstanding for which the latest data is available; what steps he is taking to ensure that Civil Service Pension scheme payments …

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what assessment his Department made of the potential impact of the work-in-progress data backlog for the Civil Service Pension Scheme of the outgoing suppli

To ask the Minister for the Cabinet Office, what assessment his Department made of the potential impact of the work-in-progress data backlog for the Civil Service Pension Scheme of the outgoing supplier on Capita.

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28 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, whether he has made an assessment of the potential tax implications for recipients for civil of service pensions due to Capita delays with payments.

To ask the Minister for the Cabinet Office, whether he has made an assessment of the potential tax implications for recipients for civil of service pensions due to Capita delays with payments.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what assessment his department has made of the adequacy of Capita’s progress towards meeting the June 2026 deadline for clearing the Civil Service Pension S

To ask the Minister for the Cabinet Office, what assessment his department has made of the adequacy of Capita’s progress towards meeting the June 2026 deadline for clearing the Civil Service Pension Scheme backlog; and whether his Department has contingen

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what estimate he has made of the number of retired civil servants experiencing financial hardship due to them not receiving their Civil Service Pension paym

To ask the Minister for the Cabinet Office, what estimate he has made of the number of retired civil servants experiencing financial hardship due to them not receiving their Civil Service Pension payments on time; and what funding has been …

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many newly retired members of the civil service pension scheme did not receive payments on their due dates in each of the last 3 years.

To ask the Minister for the Cabinet Office, how many newly retired members of the civil service pension scheme did not receive payments on their due dates in each of the last 3 years.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, when they will respond to the correspondance dated 10/02/2026 regarding the Civil Service Pension Scheme.

To ask the Minister for the Cabinet Office, when they will respond to the correspondance dated 10/02/2026 regarding the Civil Service Pension Scheme.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, whether the severance payment to the outgoing Cabinet Secretary included a monetary provision for forgone employer pension contributions.

To ask the Minister for the Cabinet Office, whether the severance payment to the outgoing Cabinet Secretary included a monetary provision for forgone employer pension contributions.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, if he will set out the assurances his Department received from Capita on being able to meet their obligations under the contract to administer the Civil Ser

To ask the Minister for the Cabinet Office, if he will set out the assurances his Department received from Capita on being able to meet their obligations under the contract to administer the Civil Service Pension Scheme prior to the …

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what contract penalty clauses relating to delivery failures were included in the Civil Service Pension Scheme administration contract.

To ask the Minister for the Cabinet Office, what contract penalty clauses relating to delivery failures were included in the Civil Service Pension Scheme administration contract.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what steps his Department is taking to help reduce the time taken for quotes to be issued to people who are members of the Civil Service pension scheme.

To ask the Minister for the Cabinet Office, what steps his Department is taking to help reduce the time taken for quotes to be issued to people who are members of the Civil Service pension scheme.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what minimum service levels apply to Capita’s telephone helpline for Civil Service Pension Scheme members.

To ask the Minister for the Cabinet Office, what minimum service levels apply to Capita’s telephone helpline for Civil Service Pension Scheme members.

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27 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what contractual minimum service levels Capita is required to meet in administering the Civil Service Pension Scheme; what penalties apply when those standa

To ask the Minister for the Cabinet Office, what contractual minimum service levels Capita is required to meet in administering the Civil Service Pension Scheme; what penalties apply when those standards are missed; and how often such penalties have been

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many bridging loans have been provided to pensioners affected by delays since Capita took over administration of civil service pension administration; a

To ask the Minister for the Cabinet Office, how many bridging loans have been provided to pensioners affected by delays since Capita took over administration of civil service pension administration; and what is the total value of bridging loans provided.

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what steps he is taking to reduce the backlog in Civil Service Pension processing.

To ask the Minister for the Cabinet Office, what steps he is taking to reduce the backlog in Civil Service Pension processing.

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, how many Civil Service Pension cases are currently subject to delays; and what the average waiting time is for (a) lump sum payments and (b) monthly pension

To ask the Minister for the Cabinet Office, how many Civil Service Pension cases are currently subject to delays; and what the average waiting time is for (a) lump sum payments and (b) monthly pension payment.

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what steps he is taking to support individuals experiencing financial hardship as a result of delayed Civil Service Pension payments.

To ask the Minister for the Cabinet Office, what steps he is taking to support individuals experiencing financial hardship as a result of delayed Civil Service Pension payments.

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what steps he is taking to ensure compensation is provided to individuals who have suffered financial loss or distress as a result of delays in pension paym

To ask the Minister for the Cabinet Office, what steps he is taking to ensure compensation is provided to individuals who have suffered financial loss or distress as a result of delays in pension payments.

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, what estimate he has made of the average length of delays in processing Civil Service Pension Scheme payments in cases where people have been dismissed with

To ask the Minister for the Cabinet Office, what estimate he has made of the average length of delays in processing Civil Service Pension Scheme payments in cases where people have been dismissed with compensation; and what steps he is …

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24 Apr 2026 | Written question Cabinet Office linked

To ask the Minister for the Cabinet Office, whether he plans to extend eligibility for hardship loans to individuals who have been dismissed from the Civil Service but are awaiting pension payments.

To ask the Minister for the Cabinet Office, whether he plans to extend eligibility for hardship loans to individuals who have been dismissed from the Civil Service but are awaiting pension payments.

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