Social Tenant Access to Information Requirements: consultation
This consultation seeks views on the introduction of new Social Tenant Access to Information Requirements that will allow social housing tenants and their representatives to access information related to the management of their housing.
- Open Consultation Social Tenant Access to Information Requirements: consultation
- Open Consultation Social Tenant Access to Information Requirements: draft policy statement
- Open Consultation Draft Direction on the Regulatory Standards (Social Tenant Access to Information Requirements) 2024
- Consultation Outcome Social Tenant Access to Information Requirements: consultation response
- Policy Paper Social Tenant Access to Information Requirements: policy statement
- Decision Direction on the Social Tenant Access to Information Requirements 2025
The Social Housing White Paper included a commitment to introduce an access to information scheme for the social housing tenants of private registered providers (PRPs). The Social Tenant Access to Information Requirements (STAIRs) will allow social housing tenants and their designated representatives to request access to information related to the management of their housing.
The Secretary of State has the power to direct the Regulator on certain aspects of its regulatory standards. We propose to use this power to direct the Regulator to introduce requirements for PRPs to comply with the requirements in the STAIRs policy statement. This consultation seeks views on the content of the policy statement, which outlines the requirements providers will need to meet under STAIRs.
The consultation also seeks views on a proposed direction from the Secretary of State to the Regulator of Social Housing (‘the Regulator’), using powers under section 197 of the Housing and Regeneration Act 2008 as amended.