Departments have failed to develop a modern professional approach to IT operations needed to support business change and transformation and have created an over-reliance on outsourcing. Departmental IT functions are often not structured or funded in a way that allows them to run and update their core systems Challenges in implementing digital change 7 and support business transformation. This is not helped by the current problem of alignment between Spending Review allocations and annual fund...

Departments have failed to develop a modern professional approach to IT operations needed to support business change and transformation and have created an over-reliance on outsourcing. Departmental IT functions are often not structured or funded in a way that allows them to run and update their core systems Challenges in implementing digital change 7 and support business transformation. This is not helped by the current problem of alignment between Spending Review allocations and annual funding and the need to deliver outcomes over long periods in major multi-billion-pound programmes, which have led to under-investment in resolving legacy sy Type: recommendation | Number: 5 | Response status: under_consideration Government response: 6. PAC conclusion: Government efficiency drives tend to be one-off events rather than being embedded as a continuous priority.