It is not clear how the Department uses Kickstart in tandem with its other employment support to best sustain young people in work. The Department aims to provide tailored help based on work coach’s understanding of the claimants they work with. However, it is not clear that there is a managed “pathway” or sequence of interventions for each young person, such as somebody who needs to build confidence before they are ready to apply for an open market or Kickstart job, or what engagement there ...

It is not clear how the Department uses Kickstart in tandem with its other employment support to best sustain young people in work. The Department aims to provide tailored help based on work coach’s understanding of the claimants they work with. However, it is not clear that there is a managed “pathway” or sequence of interventions for each young person, such as somebody who needs to build confidence before they are ready to apply for an open market or Kickstart job, or what engagement there is with employers to sustain employment after Kickstart. It is hard to see how the Department is using Kickstart in concert with its other employment sch Type: recommendation | Number: 6 | Response status: not_addressed Government response: 6.1 The government agrees with the Committee’s recommendation. Recommendation implemented 6.2 Work coach discretion is fundamental to the department’s approach to supporting people into employment. Using a tailored approach, work coaches are empowered to ident