The Department also does not know in detail what challenges local authorities are facing, and lacks an early warning system to identify where local regulation is failing private renters. It does not collect data, for example, on the number of complaints, the number of inspections, or the number of staff who carry out tenancy relations duties that tackle harassment and illegal eviction. The Department does not have a national framework to provide intelligence and support to local regulators an...

The Department also does not know in detail what challenges local authorities are facing, and lacks an early warning system to identify where local regulation is failing private renters. It does not collect data, for example, on the number of complaints, the number of inspections, or the number of staff who carry out tenancy relations duties that tackle harassment and illegal eviction. The Department does not have a national framework to provide intelligence and support to local regulators and enable them to work together effectively. It could learn lessons from other areas of consumer protection where this type of support exists, such as Tra Type: conclusion | Number: 11 | Response status: not_addressed Government response: 3: PAC conclusion: The Department is not doing enough to support local authorities to regulate effectively. 3: PAC recommendation: The Department should take a more proactive approach to supporting local regulators and sharing good practice. To do so, it should l