To ensure that regulation and other forms of support are effective in protecting renters, the Department needs good data and insight into their experiences and the challenges they face. The Department told us that as part of its upcoming White Paper proposals, it is committed to understanding tenants’ perspectives and supporting vulnerable tenants through legislative changes, including by working alongside key stakeholders.46

To ensure that regulation and other forms of support are effective in protecting renters, the Department needs good data and insight into their experiences and the challenges they face. The Department told us that as part of its upcoming White Paper proposals, it is committed to understanding tenants’ perspectives and supporting vulnerable tenants through legislative changes, including by working alongside key stakeholders.46 Type: conclusion | Number: 20 | Response status: not_addressed Government response: 5: PAC conclusion: The Department lacks good enough data to understand the nature and extent of problems renters face. 5: PAC recommendation: The Department should develop a coherent data strategy to identify and collect the data it needs to: • understand the problems renters are facing; and • evalu