We discussed with the Treasury that one way in which headcount reductions might be accomplished whilst at the same time maintaining the scope and standard of service delivery, is by way of increased digitisation. By digitalising services, the required level of staffing is reduced, and cuts can be made in areas where resources are no longer needed. The Treasury acknowledged the risk that if a rapid reduction in headcount resulted in the loss of the skills and capacity needed to achieve transfo...

We discussed with the Treasury that one way in which headcount reductions might be accomplished whilst at the same time maintaining the scope and standard of service delivery, is by way of increased digitisation. By digitalising services, the required level of staffing is reduced, and cuts can be made in areas where resources are no longer needed. The Treasury acknowledged the risk that if a rapid reduction in headcount resulted in the loss of the skills and capacity needed to achieve transformation, current progress towards digitalisation might be lost. The Treasury told us that it is eager to understand the 70 Prime Minister’s Housing Speec Type: conclusion | Number: 27 | Response status: not_addressed Government response: 6.1 The government disagrees with the Committee’s recommendation. 6.2 The Prime Minister has confirmed that, rather than a top-down headcount reduction target, department should look for the most effective ways to secure value and maximise efficiency within budge