Threads / Government Digital Strategy Implementation / We also heard that the DVLA’s decisions often require infor…
Committee Material Published 17 Mar 2023 ↗ View on Parliament

We also heard that the DVLA’s decisions often require information from GPs and other medical professionals, which is requested and returned using paper documentation. 40 Q 47; Letter from DVLA to PAC dated 8 December; Driver & Vehicle Licensing Agency, DVLA annual report and accounts 2019 to 2020, HC 441, July 2020, page 93 (viewed on 6 December 2022); Driver & Vehicle Licensing Agency, DVLA annual report and accounts 2021 to 2022, HC 590, July 2022, page 91 (viewed on 6 December 2022) 41 Qq ...

We also heard that the DVLA’s decisions often require information from GPs and other medical professionals, which is requested and returned using paper documentation. 40 Q 47; Letter from DVLA to PAC dated 8 December; Driver & Vehicle Licensing Agency, DVLA annual report and accounts 2019 to 2020, HC 441, July 2020, page 93 (viewed on 6 December 2022); Driver & Vehicle Licensing Agency, DVLA annual report and accounts 2021 to 2022, HC 590, July 2022, page 91 (viewed on 6 December 2022) 41 Qq 85–87, 91, 107; C&AG’s Report, para 15, para 2.10, Figure 7 42 C&AG’s Report, para 2.18, Figure 10 43 Qq 56–57 44 Qq 85, 87, 89–90 45 Q 52 Driving licenc Type: conclusion | Number: 23 | Response status: not_addressed Government response: 5.4 The government disagrees with the Committee’s recommendation. 5.5 The department is currently unable to agree to this recommendation as Ministers will need to decide whether and how any strategic review or alternative action is undertaken. Ministers will shor