For most people, disability and health-related benefit assessments go smoothly. But in a sizable minority of cases, things continue to go very wrong. This has implications for claimant trust in the systems that extend beyond those directly affected by poor decision-making. Our predecessor’s inquiry focused on improving technical aspects of PIP and Employment and Support Allowance (ESA) assessments. There is a remarkable similarity between the recommendations made in evidence to this inquiry, ...

For most people, disability and health-related benefit assessments go smoothly. But in a sizable minority of cases, things continue to go very wrong. This has implications for claimant trust in the systems that extend beyond those directly affected by poor decision-making. Our predecessor’s inquiry focused on improving technical aspects of PIP and Employment and Support Allowance (ESA) assessments. There is a remarkable similarity between the recommendations made in evidence to this inquiry, and those made by our predecessor Committee in 2018. The Department has recognised that fundamental change is needed, but this will take time. The Depart Type: recommendation | Number: 2 | Response status: not_addressed Government response: In the White Paper the Department set out its intention to take forward a series of initiatives to ensure disabled people, people with health conditions and their carers have a better experience when applying for, and receiving, health and disability benefits.