We are concerned by the risks that customers face different outcomes in different regions due to a lack of national direction setting for distribution networks. We recommend that Ofgem revises its approach to the planning of distribution networks to one which is more outcome focused. Ofgem should set the minimum expectations that network users should expect, as well as best practice. Distribution Network Operators should then find innovative ways to meet these standards.

We are concerned by the risks that customers face different outcomes in different regions due to a lack of national direction setting for distribution networks. We recommend that Ofgem revises its approach to the planning of distribution networks to one which is more outcome focused. Ofgem should set the minimum expectations that network users should expect, as well as best practice. Distribution Network Operators should then find innovative ways to meet these standards. Type: recommendation | Number: 48 | Paragraph: 204 | Response status: not_addressed Government response: 109. As the energy system transitions to net zero, the Government recognises that enabling a more strategic and evidence-based approach to distribution network planning can unlock a wealth of benefits for customers, reduce costs and facilitate a more consistent and better-quality service. This will