To build on the success of the Demand Flexibility Service and ensure that demand- side response can become mainstream, the industry needs the opportunity to do more learning by doing. While necessary system reforms take place to create a more enabling environment for demand-side response, we recommend that National Grid ESO and Ofgem work with industry on developing a transitional demand-side response service that can support existing day-to-day balancing services.

To build on the success of the Demand Flexibility Service and ensure that demand- side response can become mainstream, the industry needs the opportunity to do more learning by doing. While necessary system reforms take place to create a more enabling environment for demand-side response, we recommend that National Grid ESO and Ofgem work with industry on developing a transitional demand-side response service that can support existing day-to-day balancing services. Type: recommendation | Number: 53 | Paragraph: 217 | Response status: not_addressed Government response: 122. [Response provided by ESO] Across Winter 22/23, 1.6 million households and businesses signed up to participate in 22 service events across the winter, covering both live events to balance Great Britain’s electricity network and monthly test events to deliver savings for consumers, demonstrating