The Cabinet Office said that each cluster has undertaken a lessons learned exercise. For example, the ‘Synergy’ cluster’s outline business case explicitly goes through the lessons learned and says how those are addressed in their programme.42 The Department for Work & Pensions noted that one of the lessons learned from previous shared services strategies was the lack of alignment around data configuration. Its cluster now has a common top 50 data sets, which align to the work that the Cabinet...

The Cabinet Office said that each cluster has undertaken a lessons learned exercise. For example, the ‘Synergy’ cluster’s outline business case explicitly goes through the lessons learned and says how those are addressed in their programme.42 The Department for Work & Pensions noted that one of the lessons learned from previous shared services strategies was the lack of alignment around data configuration. Its cluster now has a common top 50 data sets, which align to the work that the Cabinet Office is doing.43 The overseas cluster launched its new service in November 2022 and the Cabinet Office highlighted the importance of sharing lessons f Type: conclusion | Number: 22 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. Target implementation date: June 2025 (following completion of procurements) This is mainly being progressed through the relationship management function. In the last few months, there have been a number of le