A lack of public awareness about NHS dental services and how practices operate is contributing to access issues. The Government and NHS England should roll-out a patient information campaign with the aim of improving awareness of how NHS dentistry will work and ensure the public are better informed about what they are entitled to. This should clarify common misconceptions, for example, about patient registration, recall periods, and NHS dental charges and exemptions.

A lack of public awareness about NHS dental services and how practices operate is contributing to access issues. The Government and NHS England should roll-out a patient information campaign with the aim of improving awareness of how NHS dentistry will work and ensure the public are better informed about what they are entitled to. This should clarify common misconceptions, for example, about patient registration, recall periods, and NHS dental charges and exemptions. Type: conclusion | Number: 3 | Paragraph: 18 | Response status: under_consideration Government response: Accept The Department accepts this recommendation, with the strong caveat that there is no requirement for patients to be registered with a specific dental practice, and practices are obliged to only deliver a course of treatment. Therefore, no formal process is in place to maintain patient registra