We queried whether the Department has the capability to manage the systems integration73 given its previous approaches had not worked.74 It agreed that it needs to strengthen its capability. When we asked if it was acquiring people with experience from other complex programmes, it said it was talking to other large programmes such as Crossrail and was looking for new supplier to supplement its skills. Its current contract with Deloitte was due to end and will be replaced in 2023.75

We queried whether the Department has the capability to manage the systems integration73 given its previous approaches had not worked.74 It agreed that it needs to strengthen its capability. When we asked if it was acquiring people with experience from other complex programmes, it said it was talking to other large programmes such as Crossrail and was looking for new supplier to supplement its skills. Its current contract with Deloitte was due to end and will be replaced in 2023.75 Type: conclusion | Number: 22 | Response status: accepted Government response: 4.1 The government agrees with the Committee’s recommendation. Target implementation date: July 2024 4.2 The department has concentrated efforts on addressing the complexity of the integration required for success. 4.3 The department will commission the IAP to monitor, comment on and assure both the