Departments are mainly making piecemeal changes to legacy systems rather than investing in more efficient wider service redesign which would reap greater benefits. It is difficult to transform services where they are supported by poorly performing legacy systems and data. When government does not have the right resources and capabilities at all levels it tends to make more superficial incremental changes. This is a lost opportunity to fully redesign and transform services to achieve long-term...

Departments are mainly making piecemeal changes to legacy systems rather than investing in more efficient wider service redesign which would reap greater benefits. It is difficult to transform services where they are supported by poorly performing legacy systems and data. When government does not have the right resources and capabilities at all levels it tends to make more superficial incremental changes. This is a lost opportunity to fully redesign and transform services to achieve long-term efficiency benefits. CDDO has assessed the scale of legacy issues in 153 systems so far, across 16 departments. The highest-risk systems have been ident Type: conclusion | Number: 2 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. effects of legacy, for example, the cost of decommissioning existing legacy systems. To ensure this recommendation is fully implemented, CDDO will work with departments and HM Treasury (HMT) to ensure the busin