The civil service is still quite generalist and led by people with a primarily policy background rather than by those with direct experience of digital business operations.64 Policy professionals do not have sufficient understanding to develop policies which work well in a digital organisational environment.65 There is low integration between policy 55 C&AG’s Report, paras 3.28–3.29 56 Q 66 57 Q 67 58 Q 68 59 C&AG’s Report, para 25; Q 62 60 Q 54 61 Q 69 62 C&AG’s Report, The challenges in imp...

The civil service is still quite generalist and led by people with a primarily policy background rather than by those with direct experience of digital business operations.64 Policy professionals do not have sufficient understanding to develop policies which work well in a digital organisational environment.65 There is low integration between policy 55 C&AG’s Report, paras 3.28–3.29 56 Q 66 57 Q 67 58 Q 68 59 C&AG’s Report, para 25; Q 62 60 Q 54 61 Q 69 62 C&AG’s Report, The challenges in implementing digital change, Session 2021–22, HC 575, paras 2.11–2.14 63 Written submission, DXC Technology DGE0004 64 Q 67; C&AG’s Report, para 31 65 Q 65 Type: conclusion | Number: 25 | Response status: accepted Government response: 3.1 The government agrees with the Committee’s recommendation. Target implementation date: June 2025 3.2 CDDO will write to the Committee in December 2023 with an outline of how this recommendation will be implemented. The Committee should note that Civil Service HR is