We asked the Department how it would manage the delivery of the Programme and about the testing it was undertaking of the new service. We also asked, if the testing was not sufficient to provide the data it needed, whether it would continue with roll-out of the new service or delay it. The Department recognised it may not be able to deliver all the transformation it wants to before letting the contracts to deliver the service from 2029. It said that it “was being very clear within the Program...

We asked the Department how it would manage the delivery of the Programme and about the testing it was undertaking of the new service. We also asked, if the testing was not sufficient to provide the data it needed, whether it would continue with roll-out of the new service or delay it. The Department recognised it may not be able to deliver all the transformation it wants to before letting the contracts to deliver the service from 2029. It said that it “was being very clear within the Programme on what needs to be ready, what quality needs to be like, what sort of service we are providing … and we will not continue 6 Qq 1, 25, 45 7 Q 1 8 Q 13 Type: conclusion | Number: 8 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. Target implementation date: Spring 2024 The Department for Work and Pensions (the department) is updating the Health Transformation Programme (HTP) business case, based on the approved Programme scope at Novemb