Most departments do not know how much it costs to recruit staff, or how they could be more efficient. 14 of the 16 main departments cannot provide full recruitment cost data. Only one department, HM Revenue & Customs, understands its recruitment costs well enough to be able to calculate its cost per hire, which is a standard metric for assessing the efficiency of an organisation’s recruitment processes. The Cabinet Office says it is developing a way of measuring and benchmarking recruitment c...

Most departments do not know how much it costs to recruit staff, or how they could be more efficient. 14 of the 16 main departments cannot provide full recruitment cost data. Only one department, HM Revenue & Customs, understands its recruitment costs well enough to be able to calculate its cost per hire, which is a standard metric for assessing the efficiency of an organisation’s recruitment processes. The Cabinet Office says it is developing a way of measuring and benchmarking recruitment costs consistently across departments. As part of this, it needs to specify how departments can estimate the cost of all staff time spent on recruitment a Type: conclusion | Number: 3 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. is provided to drive the required improvements. An additional three months (maximum) is needed to complete the recommendation. The Cabinet Office will set benchmarks and identify areas of best practice across t