Social housing providers should involve their tenants in discussions about rent levels. When rent rises are being considered providers should explain to residents why such rises may be necessary. The Regulator should proactively assess how registered providers use their reserves not only as an indication of financial viability, but also as an indication of providers’ governance, value for money and responsiveness to tenants.

Social housing providers should involve their tenants in discussions about rent levels. When rent rises are being considered providers should explain to residents why such rises may be necessary. The Regulator should proactively assess how registered providers use their reserves not only as an indication of financial viability, but also as an indication of providers’ governance, value for money and responsiveness to tenants. Type: conclusion | Number: 15 | Paragraph: 79 | Response status: accepted Government response: 13. We agree with the committee that the effective use of provider resources is an important element of their governance, value for money and responsiveness for tenants. Landlords must deliver the right outcomes for tenants. It is their responsibility to put in place governance arrangements that wil