We asked what was being done to improve productivity through the use of new technologies. NHSE told us the NHS currently lacks a consistent data infrastructure and that NHS providers varied in terms of their levels of technological maturity.50 NHSE said that it was putting modern technology into some of its providers that “have lived on paper”. While it still had work to do to complete the programme, its aim was to do so over the next 18 months.51 NHSE told us that the NHS providers that have...

We asked what was being done to improve productivity through the use of new technologies. NHSE told us the NHS currently lacks a consistent data infrastructure and that NHS providers varied in terms of their levels of technological maturity.50 NHSE said that it was putting modern technology into some of its providers that “have lived on paper”. While it still had work to do to complete the programme, its aim was to do so over the next 18 months.51 NHSE told us that the NHS providers that have already implemented electronic patient records have productivity levels that are 45 Q 3 46 Q 31 47 Q 38 48 C&AG’s Report, para 4.21 49 Q 3 50 Qq 79, 80 Type: conclusion | Number: 26 | Response status: not_addressed Government response: The government disagrees with the Committee’s recommendation. 7.2 It is right that all patient records in the NHS should be digitised. In 2025-26 Operating Planning Guidance, NHSE and DHSC has prioritised investment in: • running and maintaining the vital national