The establishment of Great British Railways presents a once-in-a-generation opportunity to fix accessibility as a core goal and responsibility of the railway and as a guiding principle for its decision-making. The opportunity must not be squandered, and we urge the Government in bringing forward its legislation to consider the full range of mechanisms that could be used to achieve this. (Conclusion, Paragraph 79)

The establishment of Great British Railways presents a once-in-a-generation opportunity to fix accessibility as a core goal and responsibility of the railway and as a guiding principle for its decision-making. The opportunity must not be squandered, and we urge the Government in bringing forward its legislation to consider the full range of mechanisms that could be used to achieve this. (Conclusion, Paragraph 79) Type: recommendation | Number: 14 | Response status: not_addressed Government response: GBR will have a customer-focused culture, taking responsibility for the day-to-day operation of the railway, with a strong emphasis on passenger support and assistance. Over the next 12–18 months, focused work will continue on the design of GBR, including on how accessibility will be approached.