All small and micro sized businesses should be covered by the Energy Ombudsman to provide a streamlined and widely understood process for dispute resolution across the entire sector. The maximum pay award that the Energy Ombudsman can grant to businesses should be increased to £50,000, to reflect the scale of billing issues affecting some businesses. (Recommendation, Paragraph 97) Business and industrial energy costs

All small and micro sized businesses should be covered by the Energy Ombudsman to provide a streamlined and widely understood process for dispute resolution across the entire sector. The maximum pay award that the Energy Ombudsman can grant to businesses should be increased to £50,000, to reflect the scale of billing issues affecting some businesses. (Recommendation, Paragraph 97) Business and industrial energy costs Type: conclusion | Number: 28 | Response status: not_addressed Government response: Too many Energy Ombudsman (EO) rulings are not implemented on time and in full, and all consumers should be confident that, where the EO has made a ruling in their favour, it will be acted upon. That is why the Government is proposing to create an explicit legal obligation on suppliers to implement