The reliance of the Passengers’ Council on the Office of Rail and Road to take enforcement action could add complexity and delay to an already complicated system for complaints, enforcement and remedies, and we are concerned that an opportunity to streamline these elements of the railway could be missed. (Conclusion, Paragraph 54)

The reliance of the Passengers’ Council on the Office of Rail and Road to take enforcement action could add complexity and delay to an already complicated system for complaints, enforcement and remedies, and we are concerned that an opportunity to streamline these elements of the railway could be missed. (Conclusion, Paragraph 54) Type: conclusion | Number: 18 | Response status: under_consideration Government response: The Government notes this recommendation. The Government recognises the environmental and growth opportunities rail freight provides and is committed to growing this important sector. That is why the Railways Bill contains two duties specifically related to increasing freight on our railways. Not on