Small bodies told us that shared corporate services do not always suit them. The Office of the Children’s Commissioner told us that delivering back-office functions, such as payroll, in-house allows it to operate more flexibly, at very low cost, and with fewer processes than by using shared services.49 A submission by the Pubs Code Adjudicator stated that reliance on its parent department’s HR support can exacerbate its challenges in recruiting staff with the right skills and experience in a ...

Small bodies told us that shared corporate services do not always suit them. The Office of the Children’s Commissioner told us that delivering back-office functions, such as payroll, in-house allows it to operate more flexibly, at very low cost, and with fewer processes than by using shared services.49 A submission by the Pubs Code Adjudicator stated that reliance on its parent department’s HR support can exacerbate its challenges in recruiting staff with the right skills and experience in a timely way.50 The Government Actuary’s Department explained that it procured its own accounting system rather than adopting its sponsor department’s acco Type: conclusion | Number: 22 | Response status: response_pending