Complaints code of practice for rail licence holders
Seeks feedback on a revised draft complaints code of practice and draft licence condition.
Opened
28 Jun 2022
Closed
5 Aug 2022
▤ Verbatim text from source document
The Office of Rail and Road (ORR) invites stakeholders to give feedback on the wording of a revised, draft complaints code of practice and a draft licence condition for railway licence holders.