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Consultation on a draft Rail Ombudsman operating model
Consultation on a draft Rail Ombudsman operating model
The May 2021Plan for Railstates that ORR will take over responsibility from the Rail Delivery Group (RDG) for sponsoring the Rail Ombudsman.
Attachments
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decision document
application/pdf
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responses to our June 2022 consultation
application/pdf
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equality impact assessment
application/pdf
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regulatory impact assessment
application/pdf
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letter to industry
application/pdf
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Consultation on a draft Rail Ombudsman operating model
application/pdf
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Rail Ombudsman operating model technical report – Annex B
application/pdf