Self-serve Time to Pay

HMRC carry out equality impact assessments as an important part of our framework to ensure that projects and schemes do not unlawfully discriminate against those customers with protected characteristics.

HMRC completed this equality impact assessment to demonstrate that equality considerations are key in decision-making processes.

You can view previous versions of this screening equality impact assessment on The National Archives website:

• Self-serve Time to Pay for VAT customers
• version published in November 2022