In 2019, the FCDO commissioned a review into the department’s handling of complex consular cases. The review was conducted by Dame Judith MacGregor and focused on how the department balances the needs of the individual with the needs of the bilateral relationship, and on the process by which families are informed of actions taken while sensitive details are protected.124 The review makes several important recommendations, including the establishment of a task force approach to properly handle...

In 2019, the FCDO commissioned a review into the department’s handling of complex consular cases. The review was conducted by Dame Judith MacGregor and focused on how the department balances the needs of the individual with the needs of the bilateral relationship, and on the process by which families are informed of actions taken while sensitive details are protected.124 The review makes several important recommendations, including the establishment of a task force approach to properly handle the most sensitive cases and determine the parameters of Ministerial involvement.125 Despite being completed in June 2019, the review was not made publi Type: conclusion | Number: 54 | Response status: under_consideration Government response: We note the Committee’s recommendation. We moved to begin implementation of the Macgregor Review as soon as it was received and can reaffirm our commitment to the Macgregor Review’s key findings and recommendations. We look forward to updating as part of th